LiveZilla Live Help
  • best dedicated server provider Company
  • Email : support@thepinnaclegroup.in
  • Call : +91(0141)-4113929

Refund Policy

The Pinnacle Group Inc believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

Under this policy:

Cancellations will be considered only if the request is made within 72 hours of placing an order.

There is no cancellation of orders placed under the Same Day Delivery category.

No cancellations are entertained for those products that the (The Pinnacle Group Inc) marketing team has obtained on special occasions like X-mas, New year, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

In case you feel that the service received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

REFUND POLICY? ?When you buy our products/services, your purchase is covered by our 7-days money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We service and maintain personal and corporate business computers.We provide service every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to refund your money with this special guarantee. To request a refund, simply contact us with your subscription details within seven (7) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you are requesting a refund ?we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds will be provided after consideration of the whole matter and amount of the refund will be decided as per the consideration .Refunds are being processed within 21 days period.

Contact Support | To request a call back from sales team Whatsapp to 6376938641 | Sales : 6376792701 | Billing : 6376793158

Frequently Asked Questions

1What's web hosting?

Web Hosting is a kind of internet space where your website or blog data and files are stored for a certain time. Hosting service is keep your data on web server which are very powerful computers located on a fix location. Web hosting technology is provided by various hosting service providers. Hosting technology is the foundation of any online successful business. Quality web hosting offers you numerous advantages in form of performance, security, flexibility along with support features.

2 What’s Shared Hosting?

Shared hosting is the most cheapest hosting form for small business. It offers you to share your multiple websites on a single physical server. Web hosting company uses a single physical server to host several small websites. If you want to start a blog or website then shared server is the most suitable option for you to run your website online. Shared hosting has limited resources.

3What’s Dedicated Hosting?

Dedicated hosting is the large form of hosting option in which giant business rent whole server to store single client data base. These dedicated servers are located in a data centers. This server offers you highly powerful features, reliability and flexibility to handle your large traffic and files.

4 What’s VPS Hosting?

Virtual private server is the finest option of Shared hosting. VPS is virtualization software which works for a specific account. It offers you more secure and stable service than shared. This type of hosting is appropriate for medium level business.

5 What’s reseller hosting?

If you have some clients that need an internet space to host their website then you must purchase small internet space and rename and reseller it to your clients, called reseller hosting. This way you can start your online business in nutshell time. You get complete control over the reseller server through WHM. You can also change your hosting name, change your plans and prices resell it on your terms.

6 What’s managed hosting?

This hosting is a part of dedicated server and it resources are controlled and managed by your service provider.

7 What's DNS Server?

Domain Name Servers (DNS) are the Internet's equal of a phone book. They manage a directory list of domain names and interpret them to IP addresses.

8 What's Colocation Hosting?

In this hosting, you have to buy hardware resources but rent a server form data center. This type of hosting is much more similar to dedicated server.

9 What is Web Hosting Bandwidth?

Bandwidth means how much data move between websites, internet and users. Hosting company offers you maximum level bandwidth to run your website. It depends on different plans.

10What is SSL certificate?

Secure server layer provides encrypted communication between browser and website. If you are using payment website and online forum then you should use it to secure money transfer.

Our Customers us